Investigating Service Disruptions (GCP)

Incident Report for Screenly

Resolved

This incident has been resolved.

Posted Mar 09, 2026 - 18:00 UTC

Monitoring

Services are stabilizing.

If you were previously unable to log in or update your content, please refresh your browser and try again.

Posted Mar 09, 2026 - 16:55 UTC

Update

Service Update: Investigation Ongoing and Partial Recovery.

Our team is working closely with our cloud provider's support team to resolve the infrastructure issue.

Impact:
Logins & Updates: You may currently experience issues logging into the dashboard or pushing new content updates to your screens.
Your Screens: Active players will continue to render content seamlessly and your current playlists will remain on-screen without interruption.

Posted Mar 09, 2026 - 16:45 UTC

Investigating

Our Engineering team is currently investigating reports of connectivity issues and performance degradation resulting from our GCP cluster. We will provide another update as soon as more information is available.

Posted Mar 09, 2026 - 14:25 UTC